At Glitters Glow we strive to provide the highest quality products and ensure customer satisfaction. However, please note that we do not offer refunds once an order is made. All sales are final. We encourage you to review your order carefully before completing your purchase.
Return Policy
While we do not offer refunds, we do accept returns under specific conditions:
Eligibility for Returns:
Returns are only accepted if the item you received is different from what you ordered. This includes discrepancies in product type, size, or color.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Process:
If you receive an incorrect item, please contact our customer service team at orders@glittersglow.com within 7 days of receiving your order. Provide your order number, a description of the issue, and photographic evidence of the incorrect item. Our team will review your request and, if approved, provide you with a return authorization and instructions on how to return the item.
Return Shipping:
The customer is responsible for all shipping costs associated with returning the item. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Processing Returns:
Once your return is received and inspected, we will notify you of the approval or rejection of your return.
If approved, we will send you the correct item as per your original order.
Non-Returnable Items
Certain items are exempt from being returned. These include:
Damaged goods or orders
Personal care items such as skincare products, makeup, or any items that cannot be resold for hygiene reasons.
Contact Us
If you have any questions about our Refund and Return Policies, please contact us at Email : orders@glittersglow.com We are here to help and ensure your experience with Glitters Glow is a positive one.
